Former Texas governor Ann Richards kicked off this year's Conference describing leadership as an abominable snowman that cannot be seen, but you know it's been there because of the footprints. Quoting the Texan saying, "If you always do what you've always done, you will always get what you've already got," Richards urged Conference-goers to use leadership to make effective business changes.
She went on to explain that if she were to write a book on leadership, it would include the following five chapters:
With personal anecdotes about her health, her lunch with the Queen of England, her career, and how the tragic events of September 11 changed her views on the importance of family, Richards also took the time to answer audience questions on religious polarization, border control and President Bush.
By Jill Schildhouse, writer for Inside Supply Management®