## --- To enhance the value and performance of procurement and SCM practitioners and their organizations worldwide ---

##### 85th Annual International Purchasing Conference & Educational Exhibit New Orleans, Louisiana May 2000

Author(s):

GO FOR THE GUSTO!

Leaders are made, not born. Leadership is the art of influencing the behavior of others. Leadership is a process that encompasses the right balance of management and adaptive skills. It is the knowledge of group dynamics and the development of skills needed to meet the objectives of the team, committee and/or the organization. By increasing leadership skills, managers and supervisors increase the overall performance of their areas of responsibility.

This highly interactive mini-seminar will define, clarify and reinforce the role and Volunteer L. E. A. D. E. R. S. H. I. P. responsibilities of all supervisors, managers and leaders. This program will serve as a catalyst for bringing people together to focus and channel their creative efforts toward improving their volunteer productivity.

The training methods will include group discussion, lecturettes, workbook exercises and lots of fun. Each person will receive an assessment to determine their leadership strengths.

BENEFITS - As a result of this mini-workshop, participants will be able to:

• Identify the desired characteristics of leaders and how to apply them in every day work situations
• Develop the skills needed to lead their volunteers/committees to higher performance levels
• Assess leadership strengths and how to use those strengths to enhance team performance
• Determine what is needed to create a motivational climate that builds job satisfaction and morale
• Realize that Leadership can be a fun and enjoyable experience

BUILDING COMMITMENT

If one of a leader's primary tasks is to create commitment and focus in co-workers and volunteers, then the leader must have a clear idea of just what commitment is and what contributes to it. It may be useful to visualize commitment as a solid block that rests on four sturdy supports or legs. The four supports of commitment are as follows:

• Clarity about goals and values;
• Volunteers competencies that allow success;
• The degree of influence that volunteers have;
• The expressed appreciation given to volunteers for their contributions.

The Supports of Commitment

LEADERSHIP = THE SUM OF ALL ITS PARTS!

L

E

A

D

E

R

S

H

I

P

NOW GO FOR THE

G

U

S

T

O!

Mark each characteristic with an "X" in the appropriate column, 1 being the lowest rating and 100 the highest. Connect all X's with straight lines from top to bottom to form a grid. Then draw a vertical line through the highest and lowest points See definitions on the next page.

LEADERSHIP CHARACTERISTICS:        1        10        20        30        40        50        60        70        80        90        100

LOW                MEDIUM                  HIGH

1. Positive Attitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2. Honesty & Integrity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3. Initiative . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4. Ambition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5. Risk Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . .
6. Self Confidence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7. Stress Resistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8. Creativeness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9. Imaginativeness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . .
10. Optimism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11. Trusting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12. Stamina . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13. Stability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14. Future Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15. Insight into People . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
16. Risk-Taker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
17. Willingness to collaborate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18. Sense of Now-ness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

My highest rated leadership characteristics are:

1. _______________________________________

2. _______________________________________

3. _______________________________________

Here is how I plan to improve on these strengths in my relationship with my volunteer team:

____________________________________________________________

____________________________________________________________

____________________________________________________________

____________________________________________________________

1. POSITIVE ATTITUDE: the ability to avoid operating a tight structure based on rules, regulations, and procedures in which the autocratic approach predominates.
2. HONESTY & INTEGRITY: being accepted by others because of supplying information. It requires taking the blame and letting others know that something went wrong. Being open and honest in your communications.
3. INITIATIVE: the willingness to "dig in" and work hard without urging from others.
4. AMBITION: a willingness to learn new things and develop new skills - always moving forward.
5. ORIENTATION: understanding that growth or leadership is "risky" - that there are no guarantees for success. Not leaning on others - making the decision, then making it right.
6. SELF CONFIDENCE: expecting to succeed - "Give me the job, I can do it." Failure is only a temporary setback.
7. STRESS RESISTANCE: performing to high standards set by the team; getting tough when the tough gets rough. Being solution-oriented rather than problem-oriented.
8. CREATIVENESS: searching for new opportunities, new approaches, and new ways to get things done.
9. MAGINATIVENESS: visualizing the accomplishment of a task even before starting on it.
10. OPTIMISM: guiding your own destiny; expecting a bright future.
11. TRUSTING: believing people will act responsibly and do their best.
12. STAMINA: having a high energy level; the ability to cope with an endless stream of tasks and problems when the unforeseen, unscheduled or unexpected occurs.
13. STABILITY: handling the routine as well as the changes over a long haul.
14. FUTURE ORIENTATION: seeing the bigger picture; anticipating and forecasting future events; setting goals.
15. INSIGHT INTO PEOPLE: appreciating the uniqueness of individual differences - free of bias and prejudice; probing for reasons behind behavior, not reacting to surface behavior; displaying empathy; encouraging others to grow.
16. RISK TAKER: being ready to reach out and begin a new project even though there are no guarantees for success.
17. WILLINGNESS TO COLLABORATE: the ability to involve others and get things done.
18. SENSE OF NOWNESS: making decisions now; taking actions now; making it happen.

DETOURED BY CRITICISM

Have you heard about the father and son who took a donkey to the market? The man sat on the beast and the boy walked. People along the way said, "What a terrible thing, a big strong fellow sitting on the donkey's back while the youngster has to walk." So, the father dismounted and the son took his place. Soon onlookers remarked, "How terrible, this man walking and the little boy sitting." At that, they both got on the donkey's back - only to hear others say, "How cruel, two people sitting on one donkey." Off they came, but other bystanders commented, "How crazy, the donkey has nothing on his back and two people are walking." Finally, they were both carrying the donkey! They never did make it to the market.

TO AVOID ALL CRITICISM, YOU MUST SAY NOTHING, DO NOTHING,
BE NOTHING.

DID YOU KNOW THAT:

There's a special place in Heaven set aside for Volunteers?

Furnished with big recliners, satin couches and footstools;

Where there is no committee chair,

No bazaar and no bake sale;

There will be nothing to staple, not one thing to fold or mail.

Telephone lists will be outlawed.

But a finger snap will bring cool drinks

and gourmet dinners, a rare treat for a King.

You will ask, "Who will serve these privileged few,

and work for all they are worth?"

Why, all those who reaped the benefits

and not once volunteered on earth.

Many will be shocked to find, when the judgement nears,

That there is a special place in Heaven,

Set aside for Volunteers!

Center for Creative Teambuilding, Inc.
3651 42nd Ave. S., Ste. 106
St. Petersburg, FL 33711
Phone: 888/876-9824, Fax: 727/865-0468
Email: ulteam@aol.com
Web Site: www.ctr4creativeteambldg.com

Rate this item: