Negotiations & Collaboration

IT Acquisition and Contract Negotiations

1. Introduction
   1. Need and Use of IT in the Business Environment Today
   2. Some Much to Consider in so Little Time
   
   
2. Procurement
   1. Why Specifications are So Vital
   2. Specification Types
   3. Change Notices
   4. Performance Measurements
   5. Acceptable Performance
   
   
3. Acquisition Methodology
   1. Degree of Competition
   2. Set Asides or Exemptions
   3. Contracting Techniques
   4. Competitive Bids
   5. Two Step Bid
   6. Competitive Negotiations
   7. Catalog Purchases
   
   
4. Proposal Evaluation
   1. Objectives of Source Selection
   2. RFP Process Map
   3. RFP Process
   
   
5. Contract Establishment
   1. Contract Formation
   2. Contract Reimbursement Methods
   3. Which Contract of Contract?
   
   
6. IT Negotiations
   1. Top 22 IT Negotiation Concerns
      1. Service Level Agreements
      2. Source Codes
      3. License Agreements
      4. Integration Program
      5. Contractual Usage-Rights Stipulations
      6. Technology Refresh Cycle
      7. Open Source Code
      8. Maintenance
      9. Shrink-Wrapped License
      10. Warranties
      11. Reverse Engineering
      12. UTICA
      13. Help Desk
      14. Coverage — 24/7
      15. Transfer Copies
      16. Damages
      17. Upgrades
      18. Audit Conditions
      19. Uplift fees
      20. Productivity Condition
      21. Royalty
      22. Redundant backups
   2. Negotiation Checklist
   3. IT Negotiation Planning
   4. IT Negotiation Checklist
   
   
7. Pricing Applications and Approaches
   1. Pricing Plan
   2. Methods to Get to a Seller's Cost
   
   
8. Contracting for Hardware, Software and Services
   1. Sample Contract
   2. Group Worksheet
   3. Service Level Agreements
   4. Process Attainable Requirements
   5. Results Based Goals
   
   
9. Contract Management
   1. Objectives of Contract Management
   2. Critical Elements of IT Contracts
   3. Establishing Grounding Rules for Breach
   4. Ten Ways to Protect Your Agency
   
   
10. Summary