--- To enhance the value and performance of procurement and SCM practitioners and their organizations worldwide ---

Onsite Seminar

Risk Management and Compliance

Minimizing Risk in Organizations

  1. Introduction

  2. Why Change How We Do It Today?
    1. Overview of Problem Solving
    2. Innovation vs. Creativity
    3. Applications and Variations of Innovation

  3. The Creative Problem Solving Format
    1. Understanding the Basis of the Problem
    2. Aligning the Problem's Environment
    3. Identifying the Real Issue for Review
    4. Opportunities and Alternatives
    5. Incorporating Creativity into the Teams Decision Making

  4. Recognizing and Identifying Problems
    1. The Source of the Problem
    2. Third Party Information
    3. How to Recognize a Problems Genesis
      1. Using the Internal resources
      2. A Pictures Worth a thousand Words
      3. Fishbone Diagram
    4. Case Example

  5. Developing Assumptions
    1. Status Quo
    2. Assumption Reversal
    3. Case example

  6. Techniques for Unlocking Team Creativity
    1. Association
    2. Attribute Listing
    3. Back to the Sun
    4. Focused-Objectivity Technique
    5. DSE (Different Set of Eyes)
    6. Input and Output Messages
    7. Mind Mapping
    8. Napoleon's Technique
    9. Acceptance — Reversal
    10. Value Analysis (Noun/Verb)
    11. Visualization
    12. The What If... (Ploy)

  7. Group Problem Solving Applications
    1. Brainstorming
    2. The Crawford Methodology
    3. Idea Triggers
    4. Nominal Group Techniques

  8. Employing Effective Communications
    1. How to Make All Exchanges Important
    2. What is Effective Communications
    3. Skills Necessary to Communicate Well

  9. Fundamental Needs of Communications
    1. Where and How to Begin
    2. Allow Adequate Time
    3. Know Your Material Better than the Others

  10. Body Language and Its Subtle Meaning
    1. The Hidden Language of Motions
    2. Acceptable Actions
    3. Unacceptable Reactions
    4. How to Change Their Response

  11. The Art of Active Listening
    1. What and Why's of Active Listening
    2. How to Practice Active Listening Skills
    3. Value to the Team, Company with Active Listening

  12. The Railroad Crossing Analogy to Communications
    1. Stop
    2. Look
    3. Listen

  13. Communicating with a Cross-Cultural Audience
    1. Asia
    2. Europe
    3. South America

  14. Translating Communications into Corporate Success

  15. Summary

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