Relationship Management (Supplier and Customer)

Supplier Selection And Evaluation

1. Introduction
   1. Important of the Selection Process
   2. Rationale Behind Ratings
   3. How These Three Components Are Essential for a Successful Program:
      1. You Must Change
      2. Selecting the Supply Base
      3. Supplier Evaluations
   
   
2. Highly Effective Procurement Habits
   1. Becoming Proactive
   2. Lead by Action
   3. Expand the Relationship Boundaries
   4. Be Who You Want Others to See
   5. Know Where We Come From
   6. Develop a Professional Mission
   7. Knowledge of Desired Outcomes
   8. Well Developed Road Map
   9. Assimilated Skills to Achieve Results
   10. Win-Win Relationship
   11. Synergy
   
   
3. Procurement Principals
   1. Targeting the Selection Process
   2. Value Based Relationships
   3. Strategic Factors
   4. Group Activity — Case Analysis
   5. System Alignment Applications
   6. Process Mapping — Exercise
   7. Empowerment
   
   
4. Prerequisites to Supplier Selection
   1. Reducing the Supply Base
   2. Developing New Metrics and Ratings
   3. Methods to Enhance the Supply Base
      1. Chain Saw
      2. Triage Application
      3. Competency Staircase
   4. Methods in Domestic Supplier Selection
   5. Methods to Assist
   6. Global Supplier Selection
   7. Methods to Employ
   8. JIT Evaluation Matrix
   
   
5. Supplier Selection Techniques
   1. 4-Steps in Ranking Parameters
   2. Supplier Ratings
   1. Simplified Standards
   2. Target and Delta
   3. Weighted-Point Scale
   3. Why Ratings Tend to Fail
   4. Steps to a Successful Program
   
   
6. Ongoing Evaluations of Your Suppliers
   1. Credit Card Purchasing
   2. Cost Improvement Keystones
   3. Percentage Increase in EDI/EFT
   4. Additional Cost Savings
   
   
7. Financial Review and Analysis
   1. Liquidity Analysis
   2. Funds Management
   3. Profitability Measures
   4. Long-Term Financial Growth
   5. Other Measures of Effective Suppliers
   
   
8. Conclusion