Manufacturing and Production

Understanding Facilities Maintenance

1. Introduction
   1. Understanding Facilities Maintenance
   2. Why the Need for Facilities Maintenance
   
   
2. Background and Organization
   1. The Nature of Facilities Maintenance
   2. Functions Within the FM Process
   3. Development of Facilities Management
   4. FM as a Business Process
      1. Cost of Ownership
      2. Life-Cycle Costing
      3. Efficiency Improvement
      4. Cost Effectiveness
      5. Integration of Services
      6. Redundancy and Flexibility
      7. Facilities as Assets
      8. Disposition of Assets
      9. Services
   5. The FM Life Cycle
   
   
3. Program Operations
   1. Designing the Maintenance Management Operations Program
      1. Information Required of an Effective Program
      2. Common Needs
      3. Specialized Needs
      4. Hardware and Software Requirements
   2. Functionality of an Effective System
      1. Maintenance Planning and Scheduling
      2. Corrective Maintenance
      3. House Calls
      4. Projects
      5. Parts Availability
      6. System Integration
      7. Use of Preventive and Predictive Information
      8. Warranty Details
      9. Production and Financial Reports
      10. Personnel Data
      11. Quality Assurance
   3. Annual Maintenance Operational Reports
      1. Elements of a Successful System
      2. Maintenance History
      3. Machinery History
      4. Maintenance History
      5. Outplanning of Maintenance
   4. Maintenance Management Manual
      1. Scope of a Manual
      2. Maintenance Objectives
      3. Lines of Authority
      4. Task Responsibilities
      5. Corrective Action
      6. Feedback Review
      7. Documentation Control
      8. Systems Review and Analysis
   5. Metrics for Effectiveness
      1. Developing New Profit Measurements for the National Gas Company
   
   
4. Operational Plans
   1. Management Operational Plan
      1. Work Control Procedures
      2. Work Control Processing
      3. Service Orders (SO)
      4. Work Orders (WO)
      5. Standard Operating Procedures (SOP)
      6. Preventive Maintenance (PM)
      7. Emergency Priority
      8. Work Planning
      9. Scheduling and Coordination
      10. Execution of the Work
      11. Checked and Inspected
      12. Close-Out and Cost
   2. Scheduling Operational Plans
      1. Scheduling Work
      2. Shutdowns and Startups
      3. Emergency Situations
      4. Trouble Diagnosis
      5. Coordination with Third Parties
      6. Benchmarking
      7. Benchmarking
      8. Statistical Process Controls
   3. Facility Operational Plans
      1. Emergency Response Plan
      2. Hazardous materials plan
      3. Safety Plans
      4. Fire Protection Plan
      5. Labor Unrest
   
   
5. Preventive Maintenance Plan
   1. Effective procedures
   2. Employing Program Automation
   3. Maintenance Files
   4. Equipment History
   5. Verifying Facility Inventories
   6. Labeling Equipment
   7. Annual PM Schedules
   8. Opening Equipment
   
   
6. Predictive Maintenance Plan
   1. Benefits of Predictive Maintenance
   2. Predictive Maintenance Technology
      1. Vibration Monitoring
      2. Infrared Thermography
      3. Oil Analysis
      4. Ultrasound
      5. Integration
      6. Expert System
   3. Predictive Process
      1. Program Startup
      2. Measuring Program Effectiveness
      3. Audit and Program Revision
   
   
7. Technological Improvements
   1. Total Quality Management
   2. Value Improvement Program
   3. Energy Management Program
   
   
8. Sustaining Maintenance and Repair Operations
   1. Information for Maintenance and Repair
   2. Human Resources
   3. Customer Interaction
   4. Scheduling
   5. Work Documentation
   6. Safety
   7. Planning and Estimating Costs
   8. Customer Satisfaction Guaranteed
   
   
9. Checklists and Metrics Tools
   
   
10. Articles
    
    
11. Conclusion
    
    
12. Instructor's Biography
    
    
13. Notes