General Management & Leadership

Managing the Change Process in an Organization

1. Introduction
   1. Understanding Change
   2. Types of Change
   3. The Role of Change in Companies Today
   
   
2. Change Development Process
   1. Yesterday's Applications
   2. Today's Requirements
   3. Tomorrow's Goals
   4. The GAP Analysis of each stage
      1. People
      2. Training
      3. Processes
      4. Technology
   
   
3. Developing a Change Team for the Future
   1. Defining People with Goals
   2. Understanding the Goals
   3. "Yes" that's right/ "No" not for us
   4. Forming a Steering Group
      1. Formation/Directive
      2. Cross-Functional Membership
      3. CM Profile Approach
   5. Implementation Team
      1. Formation/Directive
      2. Cross-Functional Membership
      3. CM Profile Approach
   6. Sharing/Communication Team
      1. Formation/Directive
      2. Cross-Functional Membership
      3. CM Profile Approach
   7. Educational Development
      1. Formation/Directive
      2. Cross-Functional Membership
      3. CM Profile Approach
   
   
4. Developing a Plan and Timeline for Change
   1. Baseline the Area or Organization for Assessment
   2. Overlay the Goals or Needs for Change
   3. Perform the GAP Profile
      1. Strength
      2. Weakness
      3. Opportunity
   4. Formalize the Desired Change
   5. Team Develops a Plan
   6. Assess the Organizations Ability to Change
   7. Put Implementation Team Together
   8. Develop Project Timeline
      1. Milestones
      2. Drop-Dead
   9. Assignments and Responsibilities
   10. Management Support Kick-off
   11. Start Communication Announcements
   12. Track Project Success
   13. Management Reports
       1. Actions
       2. Benefits
       3. Risk
       4. Conformance to Timeline
       5. Realized Savings
   14. Realized Savings
       1. Realized to Plan
       2. Budget to Actual
       3. Personnel
       4. Time vs. Project Plan
       5. Long-Term Benefit
   
   
5. Audit — The Final Stage of Completion
   1. Initial Assessment
   2. Adopting Change Quickly
   3. Risk in Delay
   4. Communications Reports
   5. Personnel Attitude
   6. Making Change to Conformance
   7. Timetable for Audit/Team Assessment
   
   
6. Developing a Model or Standard for Your Company
   1. Standard Template
   2. Areas Specific to Our Business
   3. Allowing the Goals to Model the Gaps
   4. Cost vs. Desire
   
   
7. Conclusion
   
   
8. Article
   
   
9. Instructor's Biography
   
   
10. Session Evaluation
    
    
11. References
    
    
12. Notes