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ISM Services

ISM Services creates substantial and sustainable improvements in value by delivering high quality, tailored procurement and supply chain solutions for our client’s business needs.

Diagnostics:

  • Development Needs Analysis (DNA) – This tool provided by our partner, ADR North America, to identify the competency profile of selected job roles, providing foundation to develop organizational training
  • Current State Analysis (CSA) – This baseline organizational review provides recommendations to strengthen areas of improvement and capitalize on strengths, assessing the opportunity and return from improved planning, sourcing and program recommendations
  • Opportunity Analysis – This tool supplements the CSA by assessing the extent of cost improvement potential within an organization
  • Supplier Risk Index – This tool, created in partnership with Ethisphere Institute, measures risk among your suppliers to identify specific areas of concern, including disasters, ethics, compliance and sustainability
  • Return on Supply Management Assets (ROSMA) – This self-assessment survey benchmarks an organization’s current performance levels with financial metrics
  • Benchmarking – In partnership with CAPS Research, ISM services provides benchmark data against best practices in procurement and supply chain management

Learning:

The ISM School for Supply Management provides education to close knowledge gaps and solve complex supply management challenges.

  • Onsite Training and Development Programs – Interactive in format, these programs incorporate learning through techniques that can be immediately applied to the workforce
  • E-Learning – More than 100 online courses allow professionals to learn at their own pace and prepare for onsite training programs
  • Desk Top Learning – Webinars provide education for organizations who are widely dispersed throughout
  • Certified Professional in Supply Management (CPSM) Certification – Courses are provided to help you review for the leading certification in procurement and supply chain

Results:

  • Organizational Performance Transformation – These client specific tools align supply management with organizational objects, create a 3-5 year strategic plan, establish best practices in corporate ethics and sustainability and plan for risk mitigation
  • Key Category Sourcing Strategies – These tools and techniques establish organizational processes, improve effectiveness, reduce cost and increase value
  • Procure-to-Pay Performance Improvement- These target policies and procedures increase profitability, and drive success within the organization
  • S&OP Excellence – This sales and operations planning will increase the ability to make more effective business decision
  • Corporate Certification Program – This program recommends clients use industry best practices, as found by CAPS Research