View Full Version : Performance Measurement "formulas"

11-05-2009, 12:59 PM
I am looking for an example of the scoring formulas used when evaluating our service suppliers in their performance in quality, service, delivery and cost.

11-05-2009, 01:43 PM
There are many formulas depending on how your organization works. See Chapter 33 "Supplier Performance Evaluation" in The Supply Management Handbook, 7th edition, edited by Cavinato, Flynn and Kauffman. ISBN 978-0-07-144513-9 (Don't see how to underline on here.)