Keynote Speakers Offer Timely and Inspiring Insights at ISM 90th Annual International Supply Management Conference and Educational Exhibit

FOR RELEASE: December 21, 2004

CONTACT: Jean McHale
  ISM Public Relations
  800/888-6276 ext. 3143
  jmchale@ism.ws

TEMPE, Ariz., December 21, 2004 — The leading organization for supply management professionals, Institute for Supply Management™ (ISM), promises quality keynote speakers with inspiring perspectives at its 90th Annual International Supply Management Conference and Educational Exhibit. Professionals of all supply management titles, positions and organizational roles will benefit from a stellar roundup of keynote speakers when they gather in San Antonio, May 8-11 for "Start Your Legacy in 2005."

Dieter Huckestein, president - hotel operations, owned and managed, Hilton Hotels Corporation, reveals how Hilton's balanced scorecard system delivers competitive advantage. The balanced scorecard permits accurate measurement of and consistent emphasis on operating effectiveness, revenue management, brand loyalty, customer satisfaction, and the development and training of Hilton team members. Huckestein is responsible for all full-service owned and managed hotels including Hilton, Doubletree and Embassy Suites as well as limited-service owned and managed hotels within the Hampton Inn, Homewood Suites and Hilton Garden Inn brands, overseeing hotel operations that drive over $5 billion in revenues.

Randall L. Stephenson, chief operating officer, SBC Communications Inc., will present "Managing the Supply Chain for Diversity and Effectiveness." SBC's 36-year history of successfully promoting the growth and development of diversity suppliers within the SBC supply chain has contributed to its leadership position. Stephenson shares success stories on how SBC created its award-winning supplier diversity program to provide better business solutions, cultivate greater customer loyalty, create bidding advantages and highlight SBC's role in the communities it serves.

National Basketball Association All-Star David Robinson will provide insights into success as a player and a community leader. One of the top centers of his era, if not all time, Robinson was a marvel of a basketball player and a respected figure off the court. In his first six NBA seasons, he won Rookie of the Year, NBA MVP and Defensive Player of the Year awards. Find out how his teamwork on the basketball court can translate to your career aspirations.

For complete Annual Conference information, visit www.ism.ws. Early registration ends March 3, 2005. Media credentials to attend the 90th Annual International Supply Management Conference and Educational Exhibit may be obtained in advance by contacting ISM Public Relations. To obtain a complimentary media pass, contact Jean McHale at 800/888-6276 or 480/752-6276, extension 3143, or e-mail jmchale@ism.ws.


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