Explore Breakthrough Strategies at 5th Annual Services Group Conference

FOR RELEASE: November 10, 2004

CONTACT: Jean McHale
  ISM Public Relations
  800/888-6276 ext. 3143

TEMPE, Ariz., November 10, 2004 — The 5th Annual Services Group Conference, December 2-3, 2004, at the Scottsdale Marriott at McDowell Mountains will bring together supply managers in both manufacturing and non-manufacturing responsible for acquiring services. "Breakthrough Strategies: Leadership and Bottomline Results for Your Services Spend" is the theme of this year's conference, which is presented by Institute for Supply Management™.

The 5th Annual Services Group Conference offers opportunities to learn from other practitioners and experts. Supply management professionals — as well as team leaders, project managers, and members of cross-functional teams — will discover how to translate their knowledge about sourcing and buying tangible goods into the services arena and reveal hidden savings in the process.

World-class speakers from leading companies will share strategic expertise, motivational enthusiasm and hands-on tools for success. ISM Board Chair Anthony S. Nieves, C.P.M., CFPM, senior vice president, supply management, Hilton Hotels Corporation, will present "Services Procurement: A Hilton Case Study." Theresa M. Metty, C.P.M., senior vice president and chief procurement officer, Motorola, Inc., will present "Procurement 2005: How to Bring Unforeseen Value to Your Organization."

A panel of executives from Elance, PeopleSoft SRM and Ariba, Inc. will discuss e-procurement and what services professionals should expect to see in the next two to three years. This year's conference also features speakers from AstraZeneca Pharmaceuticals, American Express, IBM Business Consulting Service, Avaya Inc., ProcureStaff, Ltd., Honeywell, Sprint and more.

For complete conference information, visit www.ism.ws. Media credentials to attend the 5th Annual Services Group Conference may be obtained in advance by contacting ISM Public Relations. To obtain a complimentary media pass, contact Jean McHale at 800/888-6276 or 480/752-6276, extension 3143, or e-mail jmchale@ism.ws.

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