Fifty-four Percent of an Organization's Total Purchase is Aimed at Service Providers Bring Your Spend into Focus at ISM's Services Conference

FOR RELEASE: October 30, 2003

CONTACT: Kristen Kioa
  ISM Media Relations
  800/888-6276 ext. 3015

(Tempe, AZ) — CAPS Research has determined that 54 percent of an organization's total purchase is aimed at service providers, although only 27 percent of the purchase of service dollars is handled by supply management professionals. Attend the Institute for Supply Management's Services Conference, "The Services Picture: Bringing the Spend into Focus," to be held December 4-5, 2003 in Scottsdale, Arizona at the Scottsdale Conference Resort, and learn how to apply strategic concepts to the acquisition of services.

Services run the gamut from low-cost, routine purchases to the high-dollar expense of consulting services. Covering this entire spectrum, bringing services spend into focus can have a significant impact on an organization's bottomline. Participants at the ISM Services Conference will discover how to translate knowledge about sourcing and buying tangible goods into the service arena and reveal hidden savings in the process. This Conference also provides an opportunity to learn from practitioners and supply management experts as they reveal their strategies for leveraging the power of this multibillion dollar proposition.

Sessions at "The Services Picture: Bringing the Spend into Focus" Conference focus on current, leading topics in the services sector. From travel and printing services to supplier performance, e-Procurement, best practices and strategic outsourcing, this Conference covers it all. In addition, industry leaders such as R. David Nelson, C.P.M., A.P.P., vice president of global purchasing for Delphi; Roy R. Anderson, vice president of purchasing for MetLife; Joseph A. Yacura, chief procurement officer for InterContinental Hotels Group; and Joseph L. Cavinato, Ph.D., C.P.M., director of ISM's Center for Strategic Supply Leadership and ISM professor of supply management at Thunderbird, The American Graduate School of International Management will offer key insights into strategic services sourcing and provide real-life solutions to services obstacles.

For additional information on this Conference, or to register and save $25.00, visit the ISM Web site at You may also contact ISM's Customer Service Department at 800/888-6276, extension 401. Complimentary media passes are available by contacting Kristen Kioa at or calling 800/888-6276, extension 3015.

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