Services Procurement Strategies in Today's Tough Economy

FOR RELEASE: September 16, 2009

Register to attend the 10th Annual ISM Services Conference, December 3-4, 2009.

(TEMPE, Ariz.) September 16, 2009 — Are you maximizing your services spend? Realize a high ROI when you direct your supply management expertise to the world of purchasing services. Register now to attend the 10th Annual ISM Services Conference, December 3-4, 2009 at the Pointe Hilton Tapatio Cliffs Resort in Phoenix. Presented by Institute for Supply Management™ (ISM), this program is designed for supply management professionals responsible for not only acquiring services but also for developing the supply chain strategies that support the goals and objectives of the organization. Additionally, team leaders, project managers and members of cross-functional teams will profit from this one-and-a-half day program, which features top-level presenters, networking breaks, networking lunch and a supplier showcase.

Don't miss this unique opportunity to hear from some of the world's most visible and successful organizations, including: Apollo Group, Inc., CVS Caremark Corporation, Eli Lilly and Company, H&R Block, MillerCoors, LLC, Royal KPN Telecom, T-Mobile and Textron Inc.

General sessions include:

  • Practical Ways to Select and Manage Service Suppliers in a Challenging Economy
  • Putting Service Back Into Services Procurement!
  • Six Sigma Applications in the Indirect Sourcing Process
  • Outsourcing: When, Why and How to Manage
  • High-Quality Service Delivery: Collaboration — The Ultimate KPI
  • Procurement's Value in the Midst of Mergers and Acquisitions

Concurrent sessions include:

  • Developing an Effective Strategic Procurement Plan
  • Developing a Well-Defined Program to Manage Contingent Workers
  • Academy Award Performances: Big-Screen Lessons for Supply Chain Professionals
  • Reviewing the Contract: What to Look for in the Terms and Conditions
  • End-to-End Supplier Management in a Telecom Environment
  • A Practical Guide to Agency Compensation Assessment and Benchmarking

Registration fee is $795 (USD) for ISM members and $995 (USD) for nonmembers. Team discounts are available. To register online to attend the conference, visit

All sessions are at the Pointe Hilton Tapatio Cliffs Resort, 11111 N. 7th St., Phoenix, AZ 85020. For hotel reservations, call 602/866-7500. Be sure to mention ISM (use group code ISG) to receive the special room rate of $169 single/double with high-speed Internet included. The ISM rate is offered until November 8, 2009; rooms sell out quickly, so be sure to reserve your room early.

In addition to the 10th Annual Services Conference, ISM will hold a pre-conference seminar on December 1-2, 2009 titled "Strategic Services Procurement: Applying Strategic Sourcing Principles." Pre-conference fee is $1,295 (USD) for ISM members and $1,595 (USD) for nonmembers. Attend both programs and save $200 off the registration fee for the complete package.

As the largest supply management institute in the world, the mission of Institute for Supply Management™ (ISM) is to lead supply management. By executing and extending its mission through education, research, standards of excellence, influence building and information dissemination — including the renowned monthly ISM Report On Business® — ISM continues to extend the global impact of supply management. ISM is a not-for-profit membership association serving more than 40,000 supply management professionals in 75 countries. ISM offers credentialing to professionals around the world with the Certified Professional in Supply Management® (CPSM®) qualification. ISM is a member of the International Federation of Purchasing and Supply Management (IFPSM).

Media Contact:
ISM Public Relations
Jean McHale, extension 3143