SSR Graphic: Image of the planet Earth sitting in a grassy field.

Anti-corruption | Diversity and Inclusiveness — Workforce and Supply Base | Environment |
Ethics and Business Conduct | Financial Integrity and Transparency | Global Citizenship | Health and Safety |
Human Rights | Labor Rights | Sustainability

ISM Social Responsibility Program Development Process Flow Continued


Part Four: Taking Action

Step 5 Continued: Performance

Develop Scorecard to Measure Actual vs. Goal

Develop Scorecard to Measure Actual vs. Goal

  • Incorporate measures and goals for desired end state into your company and/or group scorecards.
  • Make sure personal performance goals include these goals as applicable.
  • Communicate goals and results you achieve.

Assess Gaps in Actual to Goal

Assess Gaps in Actual to Goal

  • Continue to check results against the business case you presented.
  • Celebrate successes and provide positive recognition and rewards to keep momentum going.
  • Communicate results.

Was Goal Realistic?

Was the Goal Realistic?

  • If goal is realistic, then continue on to Take Action to Increase Compliance.
  • If goal is not realistic, then adjust or reinforce plan based on Executive Feedback. Return to Business Case for Justification Support.

Take Action to Increase Compliance

Take Action to Increase Compliance

  • Take revised action plan back to executive sponsors and stakeholders for approval.

Verify No Remaining Gaps Exist
Gaps in Actual vs. Goal

Do Gaps Exist in Actual vs. Goal?

  • If gaps do not exist, continue on to Return to Assessment Phase and Select next Highest Principle.
  • If gaps do exist, then return to Take Action to Increase Compliance.

Return to Assessment Phase and Select Next Highest Principle
Return to Assessment Phase for Overall Performance


Download Complete ISM Social Responsibility Process Flow Chart

Download the ISM Social Responsibility Prioritization Tool
(NOTE: You will need to "Enable Macros" within Excel to use the Prioritization Tool).

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